Quality Policy Statement
Gemini Print will consistently strive to provide the very best quality to ensure clients are satisfied with the products and service we deliver.
We aim to be clients preferred supplier/partner by providing a ‘total service’: printing, mailing and promotions, in addition to a full range of complimentary services to fulfil all aspects of communications, marketing, advertising, direct marketing, exhibitions, events, POS, and print to digital integration.
From design to printing utilising sheet-fed litho and digital technology print machines, large format printing, Options of more than 20 substrates including paper, card, fabric, glass etc, plus finishing, packing, mailing and own fleet despatch services.
Gemini Print management systems and processes meet the requirements of ISO 9001, by;
Ensuring that all staff are aware of Gemini Print Policies and responsibilities, and are trained and competent.
Maintaining plant, facilities and processes to provide optimum reliability to manufacture consistent products and achieve specifications.
Delivering goods on time, as per agreed client requirements.
Promptly rectifying any complaints or negative feedback, ensuring quality controls process includes learning & development to improve processes or coaching as relevant.
Meeting relevant legislated requirements.
Gemini Print monitor, progress and communicate business objectives regularly, that are revised in line with our current published policies, supporting the work to minimise risk and identify opportunities to continuously improve both our processes and product, for the benefit of our customers.
FOR FURTHER INFORMATION
What quality means to Gemini Print
- the standard of something as measured against other things of a similar kind; the degree of excellence of something.“an improvement in product quality”
Middle English (in the senses ‘character, disposition’ and ‘particular property or feature’): from Old French qualite, from Latin qualitas (translating Greek poiotēs ), from qualis ‘of what kind, of such a kind’.
Quality – easy to say, but can be very demanding to achieve! The Sam Walton quote ‘Quality is to give the customer what they want’ is the ethos behind the strategic planning for Gemini Print. Every project is unique. Every client is an individual. Every business, organisation or charity has its own quality goals.
Investment: Consistent updating of best-manufacturing processes, printing and finishing plant, management information technology, systems, and continuous development of skill levels
Service: Friendly, honest, communicative and focussed on achieving clients individual KPI – creating partnerships
Gemini Print TOTAL SERVICE – to provide a range of services and solutions to meet all communication, marketing, publishing and promotion needs for clients including printing, bespoke finishing large format print and events, branded merchandise and promotional products, MDS, mailing, personalisation fulfilment, web2print solutions and digital to print integration