REVIEWS, TESTIMONIALS & FEEDBACK
The team of 180 people at Gemini Print care about doing a great job for all clients, motivated by the amount of unsolicited positive feedback Gemini Print receives!
Gemini Print focuses on customer service excellence to maintain and exceed the “perfect print partner” reviews.
Thanks to the feedback from businesses large and small Gemini Print gained The Award for Customer Delight 2019. Read more about this here.
High quality service is more than a superb standard of printing! Working with Gemini Print means we can help you gain RESPONSE and RESULTS. Major research (Two Sides and Toluna) confirmed:
84% of people believe they understand and can retain or use information much better when they read print on paper
Please see below for a tiny sample (click on the small circles to read the next one) of the lovely comments and testimonials. Contact firstname.lastname@example.org for further information.
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Reviews, Testimonials & Feedback
Blimey. That is by far the best printing I have ever had done. Seriously superb quality. Thank you so much.
All I’d say is you have a fantastic team of willing people. Despite the fact I’m sure I’m quite a high-maintenance customer, Ben never makes me feel that way, just consistently friendly and fast and does all he can to make everything possible!
Just wanted to say a massive thank you for all your help in delivering our new magazine.
The magazine looks great and the client is very happy with the results (as are we).
Thank you so much to you and your teams.
Thanks for the delivery of the 2019 Annual yesterday. It looks great and it’s in time for our event! I am breathing a sigh of relief, and crossing fingers that it gets the right reaction in Paris.
All the best and hope we work together again
I’ve been meaning to let you know that the last two jobs done by Gemini Print were absolutely superb, both in colour and quality of the booklet itself.
Thank you for that!
Just to let you know that we are very pleased with our cards and the service we received and where we can we will recommend you to our clients.
Thank you again.
Customer Service and working together, especially with Richard Golds, is fantastic, so easy, encouraging and efficient and always with a nice word – thank you!
I would just like to thank you for the recent work you have carried out for us. I was originally concerned about the distance and time zone issues, but you handled the job like a dream.
We were very pleased with the quality, customer service, price, and overall ease of the process. We will definitely use you again and recommend you fully to to clients, like us, who are not based in the UK and need a top-quality printer who will be sure to get the job done well.
I hope you’re both well. We received the Lookbooks yesterday and we are really pleased with them. Thanks for also delivering them a day earlier then you originally said! Please send over the invoice for the Lookbooks to myself and I can pass this along.
Thank you both again for all of your help in getting these printed, we can’t wait to start sending them out to our customers.
I’d just like to say a huge thank you for the booklets. They arrived on time and they looked super! The students were very pleased indeed.
I’ve got to do the same thing again in a couple of months, hopefully I’ll be able to give you a little more notice and it won’t be so ‘down to the wire’ as last time.
Thank you again!
I just wanted to say a big thank you for your help last week with our Successes booklet – you were so patient with us and the booklet looks fantastic.
The window stickers have been received and are now up in windows in Shoreham (and look very good – though I say so myself). The response has been excellent and we have had good media coverage – including TV!
Its always great to work with Gemini
I have just spoken with my client, and he is delighted with the magazine issue and the supplement, The quality is better than they were getting previously elsewhere and the paper seems better/smoother. Registration is bang on even with the tightest of reverse outs and the colours are strong and popping out but not filling in the half tone and quarter tones. Very nice indeed.
We are genuinely over the moon…. All the directors are really thrilled with how they’ve turned out (as you may have picked up, this folder is quite different for us – the use of just the symbol of our logo, the minimalistic approach, etc. hence the abnormal levels of excitement!!)
A massive thank you to you and your team for turning them round so fast – boss was impressed!
Just wanted to say thank you again for providing the programmes for us. They were excellent and just what we wanted.
We have received overwhelming feedback from those who have attended the match and the memory of playing at The Gallagher Stadium in front of crowd will be one that our young people take with them for a lifetime….they are all still smiling about the day! Many of our young people do not have opportunities like the one we were able to offer last Sunday and we can only make this happen with support from businesses like yourselves.
I hope this finds you well. I just wanted to say a big thank you for our most recent printing job. The magazines arrived beautifully wrapped and were absolutely perfect. A superb printing job. Many thanks for overseeing this and please pass on my thanks to the rest of the team.
I thought I’d drop you a quick note, as I’m just back from a visit to Gemini this morning. Bright Surrey skies… Sunnies on… off to the seaside! (which couldn’t be seen due to the south coast fog…). Hey ho… next time..! J
Anyway…. The team there are great. Had a tour and chat with various people, all who seem really keen to work with us. They’ve had a tricky job, picking up our magazines at various stages in the process. Mine had been signed off with Evonprint, but then zoomed over to Gemini for printing, for example. But they’ve picked up all our work and have gone over and above to get things out on time for us. My magazines came as expected – on time, banded, and I think even look brighter than previously (but that might just be my imagination).
The facilities there are huge – various different presses and fully clean and green. No nasty chemicals, so no issues if the kids or dogs decide to eat our magazines!! As Trish has said before, they’re looking at us using an online submission process, which sounds fabulous – I’m looking forward to seeing how that works; we could stick with hard copy proofs if that’s what we want, but I’m sure our turn-around times will reduce. We have Maxine as account manager & Tracey the Pre Press manager is happy to check over any artwork etc that we’re not sure of for quality, and convert things if they aren’t quite right. Any worries – she’s happy to help.
I’m really pleased to have gone down and seen the operation. Although we all trust Freddie and Trish’s judgement, I hope that an “on the ground” visit will reassure everyone that we are in safe hands. Clearly, they can’t promise that nothing will ever go wrong, but we’re agreed that the measure of a business is how issues are handled. To date, I think Gemini’s issues have all come from us, and they’ve all been quickly resolved.
Good luck for those at deadline and delivery, and see you all soon.
What we really appreciate about Gemini is that they are always flexible in responding to our requirements, and willing to go the extra mile. Meeting a tight deadline is never a problem, and we welcome their collaborative approach in ensuring we get the very best quality and service.
I wanted to let you know that we are very happy with the posters and the banner. We organised our opening event 2 weeks and the banner looked great!
A huge thank you for pulling out all the stops to us the programme, menu and cards printed last week. His Lordship had a suitably wonderful time and all the various bits of print looked spectacular.
The University is very pleased to welcome Gemini Print to our External Print Framework. There is a rigorous selection process, undertaken via the official OJEC tendering process, and Gemini Print came through b meeting all the set criteria. The University is looking forward to building a great working relationship with this new print supplier over the four years of the Contract.
Gemini Print has been a trusted supplier to us for a number of years. You consistently deliver high levels of customer service and quality print that helps add value to our marketing collateral.
We have been working with Gemini Print for more than 17 years. During that time, we have always experienced a high level of customer service demonstrated both daily and through a willingness to respond to occasional seemingly impossible demands. This together with keeping us updated on new ideas and processes has led to Gemini Print becoming a trusted business partner. I would not hesitate to recommend them.
“Gemini have provided us with high quality packaging for our products for a number of years, the service is excellent, the prices are very competitive and the attention to detail is second to none. Mike Webb our print sales consultant and Tracey Furze in the print studio are always on hand to help us with new designs or ideas. I would highly recommend Gemini for all of your printing needs”.
“Thanks very much for getting back to me with the quote, this is great.
Also we’ve received through the Support booklets and these look fab! Many thanks as always for all your help!”