When you have received and agreed your custom estimate and proofread your completed designs, your print job will then be scheduled with one of our internal Gemini Print Operations Managers for them to action and manage. At our Gemini Head Quarters in Shoreham-by-Sea, this will be overseen by either Dave or Scott.
Dave has been an Operations Manager at Gemini Print for 6 years.
“I have to work towards the deadline, so after receiving the print from the studio imposed and proofread, I make sure we can complete the work. I follow the whole process from here to the finish, I liaise with all members of staff from the Account Executives, to make sure a true time scale is given and with the Dispatch team to make sure it can be delivered in this time.”
Dave might also have to work with outsourcing if Gemini needs to work with other companies. Dave works hard to make sure that all problems are solved, and the job is done for the client well and on time. “We are a 24hr business, so I also make sure that the night shift workers know what needs to be done for the following morning.”
Scott is also an Operations Manager at Gemini in Shoreham-by-Sea. Scott and Dave work closely together to make sure that the job gets completed.
“I also oversee our cutting and creasing area on site which is run by Pete, as well as all other departments but I work closely with Pete to make sure the dies are made to progress each the job efficiently. Pete’s department creates cuts and creases for folders, boxes and more from card and corrugated card. Scott explains “I liaise with each manager to make sure the jobs run smoothly, and we can complete the job by the deadline.”
Scott and Dave also decide if the print work should be Litho or Digital and advise on what machine it could be printed on. The print job is then sent onto either Karl, in Litho or James in Digital.
Gemini Print is accredited to ISO 9001 and consistently strive to provide the very best quality to ensure clients are satisfied with the products and services we deliver. The management systems and processes meet the requirements of ISO 9001 by ensuring that all staff are aware of Gemini Print Policies and responsibilities and are trained and competent.
Maintaining plant, facilities, and processes to provide optimum reliability to manufacture consistent products and achieve specifications. Delivering goods on time, as per agreed client requirements. Promptly rectifying any complaints or negative feedback, ensuring quality control processes including learning & development to improve processes or coaching as relevant are all implemented. Meeting relevant legislated requirements.
Gemini Print monitor, progress and communicate business objectives regularly, that are revised in line with our current published policies, supporting the work to minimise risk and identify opportunities to continuously improve both our processes and products, for the benefit of our clients.