Although any successful business has to focus on efficiency, profits, revenues, cost controls, and yields the Gemini Print Group team believe that the best feeling of success comes when customers are so happy that they go to the effort of letting you know how pleased they are.
To produce quality lithographic or digital printing, large format print, specialised finishing, mail and fulfilment, and promotional products demands a multi-skilled client team for every project. These teams appreciate the feedback and seeing that their extra efforts make a real difference so ‘thank you’ to all our customers who take the time to send such lovely messages.
A small sample of some reviews and testimonials received recently include:
“The leaflets have arrived today as promised. Many thanks to you (Zoe Tindall) and all at Gemini for processing this urgent order so quickly and efficiently. It is much appreciated.”
P.H. – Orkney Boats
“Hello, Olga (Olga Saskova) Arron (Arron Clark), Lauren (Lauren Britton), Joanne (Joanne Manning) and all the team behind this job. Thanks for delivering on time and spot on as always. I am really chuffed with the printing and binding on this job; it looks fab. Your support and advice throughout were much appreciated”.
C.E. – Graphic Design: The Arts Foundation
“Mike (Mike Webb) – thanks for the Adult Education leaflets, all arrived on schedule and looked great. I am very grateful to you and all at Gemini for turning this around so quickly. Please pass on my thanks to all concerned.”
Also: “Thank you for the delivery of the prospectus this afternoon. I know we have a very tight turnaround on this job but want to say thank you for delivering on time. We are delighted with the finished result and would like to share our thanks with you and all involved at Gemini. I look forward to the next project.”
J.H. – Windsor Forest College Group
“Darren (Darren McLachlan) …….we’re very pleased with The Annual Report, it looks very smart. Thank you all very much!”
F.S. – The Superyacht Group
“Hi, Julie (Julie Beard) just a massive thank you to everyone for our AITC Magazine and health flyers! You’ve done a superb job in record time again, and we really appreciate it!”
A.W. – Albion in the Community
“Dear Clare (Clare Kiff) and Max (Maxine Cropper). Thanks for turning the job round so quickly. Great job and they are on board the ship heading for France tonight. Great team effort, so thanks to everyone involved.”
I.J. – Brittany Ferries
“Well done to Catriona (Catriona Scobie) – its great to see the recognition you richly deserve. Great customer service to the Study Group over the last few years and I’d like to add a personal thank you too. Its been and will continue to be a pleasure working with you Cat.”
J.B. – The Study Group
“Hi, Zoe (Zoe Tindall). On behalf of Pyroban Limited I wanted to thank you once again for getting everything printed for me – so quickly and to such a great standard. As a market leading company in the field of explosion protection for the material handling and oil and gas industry, it is very important to us that our standards of communication are really precise and effective. Your friendly approach and willingness to do “that extra mile” for us are so appreciated. I have worked with The Gemini Print Group for many years, and they have always focussed on the fact that everyone is ‘passionate about perfect printing’.
K.P. – Pyroban Limited
During 2017 the substantial investment in manufacturing plant, distribution and the installation of the Heidelberg XL Ten Colour B1 Speedmaster press was completed at the Gemini Print Group. Group Managing Director Steve Cropper said that the goal in 2018 is simple. “Ensure the Gemini printing expertise plus skilled consultative account management results in happy customers who feel confident to always refer us to their colleagues and friends. We must always meet and exceed the standards expected from their ‘perfect print partner. It is so rewarding for all the team when clients tell us they are really happy.”